We aim to post orders of items that are in stock as soon as the order is received, so you should receive your purchase between 3-5 working days. All orders under £65 are sent with Recorded Delivery (signed for), while orders above £65 are sent with Special Delivery (tracked). Postage is fixed at £5 on any number of garments.
We strive to keep the online store up to date with all the products in stock. However, although availability is indicated on the site, we cannot always guarantee product availability and items may not be able for immediate delivery. In this case, you will be notified by email, and be given a number of options on how to proceed.
We do international delivery, although it may take longer than 3-5 working days. International delivery rates are:
Within the EU - £10
Rest of the World - £20
Do not remove tags or dispose of packaging until you are sure you are keeping the garment.
You can cancel your order (for refund or exchange) within 14 days of delivery.
Any item(s) can be returned for an exchange, if it qualifies under the following terms:
The item(s) must be unworn and in unsoiled condition, complete with all attached tags, the original packaging and the receipt if given. Returned goods should be sent by recorded delivery as we are not liable for items lost in the post. Postage paid for returning goods for exchange or refund is not refundable.
You will have to pay for postage to return the item to us. However, we will not charge any extra in posting the new item to you in the case of an exchange.
Please do not return any goods for a Refund or Exchange unless you qualify under all the above terms and conditions, as we will be unable to process the refund.
Please allow up to 14 working days for your account to be credited with the refund from the day of cancellation/refund.
Please note that when you place your order you are accepting the above refund policy.